Questions & Answers

We’ve compiled a list of the most commonly questions asked by our customers.   If you can’t find the answer you need, please submit your question on the contact form at the bottom of the page and we’ll get back to you.

 

Where can I find exact sizing measurements a product?

All UK and EU standard sizing information can be found on the Specification Guide which appears as a download link next to the product on the website.

 

I need a Pantone reference for a product

All Pantone references can be found on the Specification Guide which appears as a download link next to the product on the website

 

I can’t find anyone that sells Premier products

We have over 18,000 sellers across the UK and many more across Eurpoe.  We are confident that there will be a seller of Premier products near you, so please give us a call on 01244 289039 and we will put you in touch with a local seller.

 

I am based outside the UK, can I buy Premier products?

We have authorised distributors and a whole network of sellers across the Europe.  Please visit our distributor page and select your country.

 

I need a price list

We don’t display prices on our website because you can’t buy products from us directly.  Sellers should contact their usual distributor for pricing.  If you are the end user, please contact your local Premier seller.

 

I need more stock of brochures, swatch cards and leaflets

You can order brochures, swatch cards, leaflets and marketing materials for free.  Visit our Marketing Suite page where you can place your order.

 

What’s a Swatch Book?

A Swatch Book (or Colour Card) is a type of leaflet that displays physical fabric samples so you can see and feel the colours and textiles used.  Premier has Swatch Books for the ‘Colours’ collection of Aprons, the Poplin range of shirts and blouses, the Coolchecker Pique Polo Shirt and the Beauty Tunic range.

 

I want to put Premier photography on my website

You can access all our photography in a low resolution format which is suitable for digital reproduction on the web.  You’ll find flatshots and lifestyle photography in our Media Library.

 

How do I get your catwalk videos on my website?

Premier has its own TV channel on video sharing website, Vimeo.  Watch the video, click the share button and copy and paste the ‘embed’ code into your website.   For a full step by step guide on how to do this read our post on ‘Catwalk Video Sharing On My Website’.

 

I’d like to speak to a customer services representative

We are open from 9am – 5:30pm Monday to Friday and you can call us on 01244 289039

 

Where are your products made?

This information can be found on the Specification Guide which appears as a download link next to the product on the website.

 

Where can I buy your products?

If are a business wanting staff uniforms for your workforce, you can go directly to a supplier in your area.  Call on 01244 289039 and we’ll put you in touch with a local seller.

 

My seller doesn’t stock what I need

Most sellers stock the whole Premier range, but if you can’t get what you need, please call us on 01244 289039 and we’ll find it for you.

 

I want to return an item because it’s wrong or damaged

You will need to go back to the seller that you brought this from originally. 

 

Do you offer print and embroidery services?

Premier does not offer personalisation services but all our products are suitable for the application of print or embroidery by garment decorators.

 

I want to know your current stock levels

You can access this information by signing up with Premier.  We require an email address and password and then you will see live stock levels against all products.

 

I would like a visit from a Premier brand representative

No problem, please contact us on 01244 289039 and we will arrange for one of our friendly brand representatives to come and see you.

 

I would like to receive your fortnightly newsletter

You can start to receive our fortnightly newsletter by signing up with Premier.  All we require an email address and password.

 

I have a marketing, advertising or new business enquiry

If you have a marketing or advertising query, please email this to info@premierworkwear.com and this will be directed to the right person.

 

CONTACT FORM

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